Reviews

Why Our Customer Love Us?

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Ali Serrano
I have loved my customer service experience here both times I’ve purchased! Quality of items and the discounts they offer for such high ticket items is amazing!
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Brenda Perry
Love the lounge chairs - fits perfectly with the modern style.
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Mahogany Woods
My shopping experience at LuxHomeDecor was fantastic. The shipping company promptly informed me about a week delay. I really appreciate transparency in communication. The inlay dresser matched the description on the website perfectly, and I paid 40% less than at other stores. The quality seems above standard, and I consistently receive compliments on it. I just ordered my second piece of furniture from LuxHomeDecor.
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Christine Acquarola
Great company to deal with. I was nervous to order online at first. Their customer service was great and the communication was excellent from ordering to delivery. I would highly recommend. The sofa is super comfortable. The color was a bit lighter than expected but still very nice
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jina cochran
Above and beyond customer service even after the sale.
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Blake Bearden
Excellent customer service and support, thank you!
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Marie Nguyen
Service was great. Dresser was beautiful.
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Marie Nguyen
Love my rug.
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Fizz Pedispa
Love my Bone inlay furniture
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Simon E
Having recently moved from the Midwest to NYC I was searching for some new furniture. Knowing the pain of moving large pieces in city apartment buildings I was looking for a modular couch. I found an item at another online furniture store I liked, but figured the price was a bit high so I did some reverse image searching and searching around and came across Lux Home Decor. The item appeared to be exactly the same, but considerably cheaper and further so with black friday sales. A bit worried about buying from somewhere with less direct testimonials for the exact item I would order, but with a few locations which allowed in person pick-ups and favorable reports I decided to order. Not too long after the order I got email correspondence providing pictures of the exact unit I would be getting at the Houston warehouse, unboxed, requesting my approval for it to begin being shipped before repacking it, along with tracking info. Shortly after that I got an email with potential delivery dates and then a follow-up call about scheduling. I was able to select a day later than options given in order to be one from when I was working from home. Building in NYC require a certificate of insurance for moving companies and Lux/MW was able to facilitate this for me quickly. I got an email and call a couple days prior about the time window my delivery was expected. The delivery drivers called ~20 minutes prior when they were finishing the preceding delivery and coming to my location. In & out delivered, assembled, & packaging removed within about 10 minutes. I think in all I paid at least half compared to the next lowest option, received about 2 weeks after order, and the entire process was beyond satisfactory.
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Teresa Leak
I will most definitely recommend your service
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Alea Hathaway
Nathalie and the Lux Co bent over backwards to helps us make a great purchase. They include shipping and white glove set up. Definitely a company to find furniture and rely upon
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Nancy Marks
100% satisfied with the service. And the helpfulness that natiley provided thank you so much for all your help
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bethann Beiermeister
Quick delivery, white glove service, good communication and discounted fine furniture
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Ana Morales
Best experience and great prices!!
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elvis presley
Ordered an Aspen Home brand bookcase and was concerned about delivery from TX to GA but it was shipped in the original box from the manufacturer and came in perfect condition. Would buy from again.
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R. Carrillo
Great price for a beautiful Sideboard. Outstanding Customer Service from Nathalie, Customer Experience Manager. Great delivery company to Florida.
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Patti Goodall
Was so lucky to find two beautiful sofa pieces I had been admiring. Beautiful fabric and luxurious plush seating. And best of all the price was lower than all other retailers. Love Lux Home Decor!
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Salma Ali
We had an awesome experience with their management team. We got our furniture delivered and quickly assembled for one of my clients staging needs!
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Eric de Castro
Amazing amazing amazing! With white glove delivery included, their prices cannot be beat! Will buy again in the future!
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Shahida Sarfaraz
High end furniture for a fraction of the cost. amazinggg!!!!
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Afreen Diwan
This is a hidden gem! Amazing furniture with massive savings.
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Daniel Syed
Purchased four items from the website. I had a question on one of the product and Sam responded in chat right away. They carry amazing modern collection and I couldn’t believe the amount of money I saved! On top, I got additional 5% on all my purchase! These guys are a real deal. If your looking for great pieces and massive savings do check out Lux Home Decor
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Zo Baig
I had a wonderful experience with the staff at Lux Home Decor, they were very helpful and provided my family and I outstanding service! Plus, their selection of furniture is second to none with very affordable pricing! Strongly recommend!
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Aizaz Awan
High Quality product and good prices. Great selection and services.
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Jesse Thomas
Good quality furniture.affordabe prices .Great service.keeping this furniture store on mind on my next remodel.
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Jobin Pokkam
Great store. Great furniture. Great price. Happy to shop here.
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Kris Sloan
I got the pleasure of having Joe as my sales person and he was fantastic with spectacular customer service and explained things to me and my wife in a very easy to understand way. The world needs more people like Joe who truly live what they do!
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Basilia Ferrel
It was a great experience to go into Lux furniture store. I’m shopping around right now for a bedroom set , and when i get ready to purchase I will definitely go back to Lux Home Decor. Joe was very kind and helpful. B.S.
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Patti Ferrel
Nice store happy with my item I bought. Joe was very nice and helpful. Would go back.
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I.eat.grapes
They have excellent quality furniture with a great variety of things you could choose from. I especially love the sectional sofa it’s very comfortable relaxing and easy to clean. Great customer service, I really recommend this place.
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amrinder sandhu
Joe was very helpful and bought chair from there Thanks
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Laura Sanz
Beautiful item. Great communication
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Carmen Gomez
It's my 3rd purchase, great customer service.
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Marisol Romo
Purchased a nightstand for my bedroom in my new house and it looks amazing! The prices are super low but the furniture is good quality. Definitely recommend but some of the furniture you may need to clean up some scratches or do retouches on. I had adjust the shelf myself to where I want it.
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Umair H
Wow! Just Wow.. simply put this place is a Diamond in a coal. The selection was beyond my expectations and it was worth it! Found a few good deals that were steals. Worth the time to check it out as they update selections quite often.
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Samina Sohail
Very nice furniture store to shop at. Have shopped 2-3 times and always got unique and beautiful furniture. They have good variety and good prices. Always ready to go back and shop at this location.
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Sami Ahmed
Awesome deals & great customer service
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Agha Ahmed
Really nice furniture really nice and comfortable and pretty cheap.