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Flatwoven Mateo Jute Rug 12 x 15
Complementary White Glove Delivery
Delivery to room of choice
Pick up available at Houston, Tx
Ready in 1 hour
Call us:+1 866-327-0984Chat with us
A crisscrossed pattern of a longer pile gives this rug textural variety - just what bare feet love.
- 12 x 15
- Rug thickness: 0.75"
- Flatwoven jute; cotton backing
- Suitable for high-traffic areas
- Rug pad recommended to prevent slippage and protect your floor
- Rotate periodically for even wear
- Shedding is a normal process that occurs with natural fiber rugs; it should subside after 6-8 weeks with regular vacuuming
- To avoid damage, vacuum with the beater bar off, using a high-pile setting
- Blot spills immediately with a clean, absorbent white cloth
- Professionally clean for best results
When you make a purchase with us, you can enjoy free nationwide shipping and white glove delivery with every order. Our team of professionals will handle every aspect of delivery, including transportation, handling, and setup of your items in your home. We'll even reach out to schedule a delivery time that works best for you, so you don't have to worry about coordinating the delivery yourself.
If for any reason you need to return or exchange an item, just let us know and we'll make the process easy for you. Our friendly customer service team is always here to help, and we want you to feel completely comfortable and confident with your purchase. We want you to feel reassured that we are here to support you and make your shopping experience as positive as possible. At Lux Home Decor, customer satisfaction is our top priority, and we are committed to providing the best shopping experience possible.
It is important to note that orders can be cancelled within 24 hours without penalty. If an order is cancelled after 24 hours, a 25% restocking fee will be charged. If the item has already been shipped, a 25% restocking fee will be charged, in addition to the cost of shipping. These policies help to protect both the company and the customer, and ensure that any issues can be resolved smoothly.
Before submitting an order, be sure to review and double-check your shipping, contact, billing, and payment information for accuracy. This helps to protect your personal and financial information and ensures that your order can be processed smoothly. Thank you for choosing Lux Home Decor for your home decor needs. We hope you have a comforting and enjoyable shopping experience with us.
Do you have any questions? Contact Us
At Lux Home Decor, customer satisfaction is our top priority. We strive to provide high-quality products and excellent customer service, but we understand that sometimes things don't go as planned. If you are not completely satisfied with your purchase, please don't hesitate to contact us. We offer a hassle-free return and refund policy to ensure that our customers are satisfied and have a positive experience shopping with us.
To request a refund, simply contact our friendly support team within 14 days of receiving your order. We will be happy to assist you with the return process and answer any questions you may have. In order to qualify for a refund, items must be returned in their original condition, with all packaging and materials included. Please note that return shipping fees will apply for all refunds.
If the item has already been shipped or you wish to return the item, a 25% restocking fee will be charged in addition to the cost of shipping. This means that the refund amount will be equal to the purchase price minus the cost of shipping and the 25% restocking fee. We value your business and appreciate the opportunity to make things right. If you have any questions or concerns about our return and refund policy, please don't hesitate to reach out to us. We are always here to help and we want to ensure that you have a positive experience shopping with us.
To Initiate a Refund Contact Us